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For any of the positions listed below, you can fill out the following
application. It is offered in Adobe Reader (.PDF) and Microsoft Word (.DOC)
formats. There are two parts, the application and the extension. Please use
the Extension document if you need to add additional previous employment
information that will not fit in the space provided on the main Application document.
Microsoft Word (.DOC) Format - Application - Extension
Adobe Reader (.PDF) Format - Application - Extension
Once you have completed the application, you may fax a copy to 828-586-3965
and please be sure to send a hard copy to the address below:
Smoky Mountain Center
Department of Human Resources
44 Bonnie Lane
Sylva, NC 28779
PLEASE NOTE: All fields on this application are required and must be completed
to be considered for the position you are applying for. All incomplete
applications will be returned.
Current Open Positions
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Access Manager
Classification: To be determined by qualification and experience of candidate
Date Posted: 2/2/2012
Position Number: TBA
The Access Manager will assist the Customer Service Director in managing care across the network by performing a variety of critical functions. The Access Manager will be responsible for overseeing the daily functions of the Customer Service Representatives within the Access Unit. This position also... Click here for more
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I/DD Care Coordinator
Classification: To be determined by qualification and experience of candidate
Date Posted: 2/2/2012
Position Number: TBA
The Intellectual and Developmental Disabilities (I/DD) Care Coordinator is responsible for providing comprehensive care coordination and monitoring (treatment planning case management) to individuals having a primary Intellectual Developmental Disability, which may include a secondary Mental Health ... Click here for more
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I/DD Care Coordinator-Lead
Classification: To be determined by qualification and experience of candidate
Date Posted: 2/2/2012
Position Number: TBA
The Intellectual/Developmental Disabilities (I/DD) Lead Care Coordinator is responsible for providing comprehensive care coordination and monitoring (treatment planning case management) to individuals having a primary Intellectual/Developmental Disability, which may include a secondary Mental Health... Click here for more
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Application Support Specialist
Classification: To be determined by qualification and experience of candidate
Date Posted: 1/12/2012
Position Number: TBA
Primarily provides team support to the Application Support Manager and the other Application Analyst Liaisons. Support is provided on a variety of applications including the enterprise Data Warehouse and related data from both internal and external data sources. This position will assist in the de... Click here for more
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Quality Management Director
Classification: To be determined by qualification and experience of candidate
Date Posted: 1/6/2012
Position Number: TBA
The Quality Management Director is responsible for the oversight and implementation of the quality assurance and improvement activities including national accreditation throughout the organization. Quality management applies equally to internal activities, processes and outcomes as well as external... Click here for more
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Access Clinician
Classification: To be determined
Date Posted: 12/29/2011
Position Number: TBA
This position is within the Customer Services Department within Smoky Mountain Center. The Access Clinician is responsible for providing an array of functions to assist consumers in receiving clinically appropriate assessments and services. This involves assisting the Access Team in linking consume... Click here for more
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Contract Performance Manager
Classification: To be determined by qualification and experience of candidate
Date Posted: 12/29/2011
Position Number: TBA
Under the supervision and direction of the Provider Network Department Director. The Contract Performance Specialist Mgr. supervises a wide array of Provider Network and monitoring responsibilities to include endorsement, Provider compliance, and technical support to Providers. This position is kno... Click here for more
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Medical-Mental Health Care Coordinator
Classification: To be determined by qualification and experience of candidate
Date Posted: 12/29/2011
Position Number: TBA
Performs intermediate administrative work coordinating care for Carolina Access II Medicaid recipients in the areas of mental health, substance abuse and medical care in collaboration with Northwest Community Care Network, Primary Care Providers, and Behavioral Health Care Providers along with relat... Click here for more
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System Network and Infrastructure Admin.
Classification: Computer Systems Admin. I
Date Posted: 12/2/2011
Position Number: TBA
This position shall be responsible for managing hardware technologies related to network and computer systems. Additionally, this position shall be responsible for technical support and training utilizing vendors and other staff to minimize downtime for development, implementation, and maintenance ... Click here for more
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Clinical Support Director
Classification: To be determined by qualification and experience of candidate
Date Posted: 11/8/2011
Position Number: TBA
The Clinical Support Director leads the Clinical Supports unit within SMC's Utilization Management (UM) Department that manages critical functions including Appeals, Post Service Reviews, UM Department Performance Indicators, Analysis of UM Data, and UM-related Quality Improvement Projects.
The ... Click here for more
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I/DD Clinical Director
Classification: To be determined by qualification and experience of candidate
Date Posted: 11/8/2011
Position Number: TBA
The I/DD Clinical Director is responsible for overseeing the daily functions of the I/DD Utilization Review (UR) Coordinators and for directly providing utilization review functions including clinical support to the Customer Services Department. The I/DD Clinical Director helps manage the departme... Click here for more
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MHSA Clinical Director
Classification: To be determined by qualification and experience of candidate
Date Posted: 11/8/2011
Position Number: TBA
The MH/SA Clinical Director is responsible for overseeing the daily functions of the MH/SA Utilization Review (UR) Coordinators and for directly providing utilization review services including clinical support to the Customer Services Department. The MH/SA Clinical Director helps manage the departm... Click here for more
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Provider Account Manager
Classification: To be determined by qualification and experience of candidate
Date Posted: 10/26/2011
Position Number: TBA
Under the supervision and direction of the Provider Network Management Department Director. The Provider Account Management Manager supervises a wide array of Provider Network responsibilities to include supporting the development and management of the Provider Network for consumers who have been i... Click here for more
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Provider Account Specialist
Classification: To be determined by qualification and experience of candidate
Date Posted: 10/26/2011
Position Number: TBA
The Provider Account Specialist will support the development and management of the Provider Network for consumers who have been identified as having Mental Health, Intellectual or Developmental Disabilities, or Substance Abuse needs. The Provider Account Specialist will foster a solution focused at... Click here for more
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SIS Assessment Manager
Classification: To be determined by qualification and experience of candidate
Date Posted: 10/26/2011
Position Number: TBA
The Supports Intensity Scale (SIS) Assessment Manager is responsible for scheduling and completing administration of the SIS, to include scoring the assessment and preparing a summary report. In addition, the Manager SIS Assessors may conduct other assessments/evaluations as requested.... Click here for more
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Supports Intensity Scale (SIS) Assessor
Classification: To be determined by qualification and experience of candidate
Date Posted: 10/26/2011
Position Number: TBA
The Supports Intensity Scale (SIS) Assessor is responsible for scheduling and completing administration of the SIS, to include scoring the assessment and preparing a summary report. In addition, the SIS Assessor may conduct other assessments/evaluations as requested. ... Click here for more
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Application Analyst Liaison
Classification: To be determined by qualification and experience o
Date Posted: 7/21/2011
Position Number: TBA
The Analyst Liaison position has responsibility for the development, implementation and management of applications and reports for the agency. Further this position will provide analysis of system data in order to ensure data integrity. This position will work closely with the other IT Analysts to... Click here for more
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