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Return to Employment Opportunities
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Title :
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Clinical/Um Authorization Support
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Location :
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Western Region
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Classification :
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To be determined by qualification and experience of candidate
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Position # :
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TBA
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General Statement of the Job :
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This position will provide administrative support for the Clinical/UM Department, particularly the Care Management Teams. This position involves extensive work in collecting, reviewing and monitoring various forms of data. The employee will interact with staff, providers, stakeholders and the public, providing information and other forms of assistance to them. The employee will provide an array of administrative support services to teams within the Clinical/UM Department. Intermediate level Microsoft Office procedure proficiency is required.
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Essential Job Functions :
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This position will support the Care Management Teams by reviewing Service Plan and Authorization Requests for completeness, and communicating with Providers about incomplete requests. The position will identify the appropriate Care managers and forward Plans and Authorization Requests to them based on established protocols. The position will provide other administrative support to the Care Management Teams as requested to help maintain, coordinate and evaluate Care Management functions. The employee will interact with consumers, stakeholders, provider and the general public in providing information and in addressing their questions and concerns.
The employee will support the Clinical/UM Director and Department in preparing and hosting various meetings and in developing and disseminating information.
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Minimum Training and Qualifications :
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Completion of High School or equivalent and four years of progressively responsible secretarial or clerical/administrative/office management experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience; or completion of a four- year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
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Physical Requirements :
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Normal range of motion and reasonable physical health and strength will be required. Must have driver’s license and must be able to use computers, copiers and other office equipment will be used routinely.
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Knowledge of Job :
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This position requires excellent verbal and written skills. Additionally, requires familiarity with a wide variety of software packages, and the electronic medical record. Strong interpersonal skills are required in dealing with staff at all levels, clients and the general population. A working knowledge related to accessing a wide range of information from a variety of sources including on site documentation as well as external resources. This position requires skill in organizing work flow. Ability to analyze and interpret policy and procedural guidelines is necessary. Intermediate level Microsoft Office procedure proficiency required.
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Salary :
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Grade/Step is determined by qualification and experience of candidate. Hourly Range is $12.12 - $13.78/hr. Position is full-time hourly with comprehensive benefits. Work schedule is 37.5 hours per week. This position is not exempt from overtime compensation.
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Deadline for Application :
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Positions open until filled
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Apply To :
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Send a NC State Application and resume to: Smoky Mountain Center, Department of Human Resources, 44 Bonnie Lane, Sylva, NC 28779. Smoky Mountain Center is an equal opportunity, affirmative action employer.
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PLEASE NOTE THAT INTERNAL APPLICANTS SHOULD BE AWARE THAT CHANGING POSITIONS
WITHIN THE AGENCY COULD RESULT IN BEING RECLASSIFIED INTO TRAINEE STATUS WHICH
WOULD AFFECT YOUR RIGHTS AS A PERMANENT EMPLOYEE. WHEN APPLYING INTERNALLY, CHECK
CLOSELY WITH HIRING SUPERVISOR AND HUMAN RESOURCES COORDINATOR TO DETERMINE IF YOU
ARE FULLY QUALIFIED FOR POSITION OR IF YOU MUST SERVE IN TRAINEE STATUS UNTIL FULLY
QUALIFIED.
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